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Faceit
Commissioned
01. Overview
Temporary facial paralysis can arise from several conditions, including Bell's palsy, stroke, or nerve damage resulting from trauma or surgery. The likelihood of developing partial paralysis varies based on the underlying cause:
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Age rang:
Research Process
The research process involved a review of professional literature, in-depth interviews with multiple participants, and the distribution of questionnaires to groups pertinent to the project's subject.
Challenges faced by patients include:
Difficulty in Finding Therapists
Scarcity of Specialized Treatment
Limited Medical Awareness
Lack of Clear Home Exercise Guidance
Challenges in Sticking to Treatment
Emotional Struggles
Long Wait Times
02. Problem & Solution
PROBLEM
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Difficulty diagnosing the issue through public healthcare providers
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Long waiting times for appointments and lack of continuity in exercises
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Inability to receive real-time feedback during exercises
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No way to track progress or get professional analysis between appointments
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Developing an app that enables early identification of the problem
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Offers a variety of physiotherapy programs tailored to specific medical conditions
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Provides real-time feedback by analyzing facial muscle movement
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Includes after-exercise analysis and continuous progress tracking
03. Persona
Adi, Product Manager
Age: 37
Married +2.
Lifestyle: Daily routine includes meetings where she must present herself as confident and professional. After work, she engages in her children's activities and socializes with other parents.
Challenges Since Facial Paralysis
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Reduced Public Interaction: Adi tends to stay indoors, feeling self-conscious about her appearance in both professional and social situations.
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Difficulty in Tracking Progress: Limited access to physiotherapy appointments hinders her ability to monitor her recovery.
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Lack of Motivation: Due to the absence of visible progress or feedback, she finds it challenging to stay consistent with her healing exercises
"It is very difficult for me to stick to the physiotherapy exercises. It is tedious and challenging."
04. Design process
Anchor 1
05. Final product
Final user reaction
"The app’s flow is good.
I like that the app lets you confirm whether you’re actually experiencing symptoms right at the start. It’s helpful, especially if you don’t have a proper prescription yet, since clinics don’t always send you to the right specialist for a correct diagnosis.
The ability to use a doctor’s “prescription” and select a physiotherapy program from an existing library is smart and can save the exhausting part of searching for a suitable program.
I do think there’s room to add more encouraging words during the session or other elements that highlight success along the way, such as rewards.
I also really liked the option to send data directly to the treating physician—I hope that feature becomes a reality."
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